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FAQ & CONTACT

CONTACT PICKLEBALL XPO IN OCEANSIDE, NY

VISIT3573 Maple CtOceanside, NY 11572 · Directions →CALL516-208-7393Events: ext 4EMAILPlay@PickleballXPO.comWe'll get back to you fast

Frequently asked questions

Getting started

I’ve never played. Can I come?

Absolutely — beginners are welcome every day. Book a beginner open play session and our staff will have you playing in minutes.

Read your first-visit guide →
Do I need my own paddle?

No. Paddles are available to borrow — just bring yourself and court shoes.

Do I need a membership to play?

No. Signing up is free and you can book open play or a court at drop-in rates. Membership just saves you money if you play often.

How do I book?

Create a free account, then book open play, courts, lessons, and programs through our booking site.

Memberships & policies

How do annual renewals work?

Annual plans renew automatically after 12 months. To stop renewal, give written notice by email or at the front desk at least 30 days before the term ends. Contact the club for complete terms.

What is the cancellation policy?

For reservations canceled at least 48 hours ahead, refunds go to club credit. Later cancellations receive no refund. Membership payments are not refundable; contact the club about applicable credits.

Where can I use guest passes?

Guest passes apply to private court rentals, rather than open play or clinics. Individual members receive two per month; couples receive three. Passes renew monthly on the membership purchase date.

How much is a membership?

Individual is $39.95/month and Couples is $69.95/month. Monthly payments require a six-month commitment; yearly payment options are available. Member pricing applies only to members on each reservation.

What do members save?

Courts drop from $60 to $50/hour, open play from $27 to $23, plus 15% off lessons, clinics, the pro shop, and private events.

Is there a referral perk?

Yes — refer a friend and you both get two months free.

Leagues & court rentals

How do leagues work?

Eight-week, skill-based seasons with weekly match play. Partners rotate every week and every game is scored.

What if I miss a league night?

Let us know at least 8 hours ahead and you won’t be penalized. You can also send a free sub at the required skill level.

How many players per court rental?

Hourly rentals fit up to 4 players. Seasonal rentals allow up to 6.

Private events

How big a group can you host?

Groups from 10 to 150+, across two dedicated event spaces.

Can you run a tournament for our group?

Yes — round robin, king/queen of the court, or a casual social mixer.

How do I get pricing?

Send an inquiry on our Private Events page or call 516-208-7393 ext 4.

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